Privacy Policy - Artémis Reproduction

Last Updated: August 28, 2024

This Privacy Policy describes how Artémis Reproduction (the “Site”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on artemisreproduction.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you”, “your”, and “yours” refer to you as a user of the Services, whether you are a customer, a website visitor, or another person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other measures required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce the applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

The information you provide directly to us through our Services may include:

Contact Information including your name, address, phone number, and email address.
Order Information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account Information including your username, password, security questions, and other information used to secure the account.
Customer Service Information including the information you choose to include in communications exchanged with us, such as when sending a message through the Services.

Certain features of the Services may require you to provide certain information directly. Failure to provide this information may prevent you from using or accessing these features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services (“Usage Data“). To do this, we may use cookies, pixels, and similar technologies (“Cookies“). Usage Data may include information about how you access and use our Site and your account, including information about the device, browser information, network connection information, your IP address, and other details related to your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies that support our Site and Services, such as WooCommerce.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you requested, to perform the contract we have with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties with whom we work, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy. See also the section below, “Websites and Third-Party Links.”

How We Use Your Personal Information

Provision of Products and Services: We use your personal information to provide the Services to fulfill the contract we have with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, and other features and functionalities related to your account.
Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, pursuant to Art. 6 (1) (f) of the GDPR.
Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and create an account, you are responsible for ensuring the security of your account credentials. We strongly recommend that you do not share your username, password, or other access information. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, pursuant to Art. 6 (1) (f) of the GDPR.
Communicating with You and Improving the Services: We use your personal information to provide customer service and improve our Services. This is in our legitimate interest to ensure our responsiveness, provide effective services, and maintain our business relationship with you, according to Art. 6 (1) (f) of the GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to operate our store, please refer to our Cookie Policy. We use Cookies to operate and improve our Site and Services (including to remember your actions and preferences), to perform analytics and better understand user interactions with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertisements on our Site and other websites.

Most browsers accept Cookies by default, but you can choose to configure your browser to delete or reject Cookies through your browser controls. Please note that deleting or blocking Cookies may impact your user experience and result in the malfunction or unavailability of some Services, including certain general features and functionalities. Additionally, blocking Cookies may not fully prevent how we share information with third parties, such as our advertising partners.

Please note that, if your browser allows you to transmit such a signal, like many websites, our Site is not designed to respond to it. For more information on “Do Not Track” signals, you can visit http://www.allaboutdnt.com.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons subject to this Privacy Policy. This may include:

Providers or other third parties performing services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, order processing, and shipping).
Business and marketing partners to provide you with services and deliver advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you request or consent in any other way for us to disclose certain information to third parties, such as to ship products or via your use of social media widgets or integrations, with your consent.
With our affiliates or within our group of companies, in our legitimate interest to manage a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.

In the past 12 months, we have disclosed the following categories of personal and sensitive information about users for the purposes described above in the sections “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:

Category	Categories of Recipients
– Identifiers such as basic contact information and some order and account information – Categories of personal information cited in the California Customer Records law, such as basic contact information and some order and account information – Commercial information such as order details, purchase information, and customer service information – Internet or other similar network activity, such as usage data – Geolocation data such as locations determined by IP address or other technical measures	– Providers and third parties performing services on our behalf (such as ISPs, payment processors, order processing partners, customer service partners, and data analysis providers) – Business and marketing partners – Affiliates

Websites and Third-Party Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to non-affiliated sites or sites we do not control, you should review their privacy and security policies as well as their other terms of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on third-party websites may be collected and used by the third parties operating these sites.

Data Security

We implement reasonable administrative, technical, and physical measures to help safeguard your personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Despite these measures, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain personal information as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. We may retain certain information longer if needed for our legitimate business purposes or legal obligations.

Your Rights and Choices

You may have certain rights regarding your personal information, such as the right to access, correct, or delete your personal information, as well as to object to or restrict certain processing activities. If you wish to exercise any of these rights or have questions about your information, please contact us using the information below.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@artemisreproduction.com
Address: Artémis Reproduction, 222 Sawatdikan 2 Soi 13, Khwaeng Nong Khaem, Khet Nong Khaem, Bangkok 10160